Job Satisfaction Of Insurance Agents In Malaysia Commerce Essay

Job Satisfaction Of Insurance Agents In Malaysia Commerce Essay This chapter is an introductory chapter. It intend to discuss on background of the study, highlight the problem statement, depict research objectives and questions and explain significance of the study, provide outline of the study and sum up a conclusion of this chapter. 1.1 Background of the Study Before year 1997, the insurance companies in Malaysia are operating as a private company complied by the Insurance Act 1963. Yet, followed by the enactment of Insurance Act 1996 which started into force on 1st January 1997, all the insurance companies are converted to public company which licensed by the Ministry of Finance under the Companies Act 1965 (Bank Negara Malaysia [BNM], 2005). The growth of the insurance industry is closely related to the domestic economy of Malaysia. Based on the financial performance, the revenue of insurance industry in Malaysia is increasing gradually year by year. It had shown that an increase of RM 1,110,806 or 7.87% in the income of insurance industry in Malaysia in year 2010 as compared to year 2009. Income of RM 14,114,618 and RM 15,225,424 are recorded respectively for year 2009 and 2010 (Malaysia Insurance Institute, 2010). Meanwhile, the number of registered agents is also growing up year by year. There was a growth from 116,008 agents in year 2009 to 122,399 agents in year 2010, which was increased by 6,391 agents (BNM, 2010). Motivation is the part of commitment and results in the achievement of the organizational objectives at the appropriate way. Job satisfaction of employees can motivate by different motivation factors (Balachandar, Panchanatham and Subramanian, 2010). According to Tripathi (2001) most of the companies usually motivate their employees by offer economic reward, recognition, promotion, job security, training and authority. When consumers want to buying insurance, they will not directly contact an insurance company. There are more rely on the insurance agents role to solicit and sell insurance policies or product to the general public. No doubt, the revenue of insurance industry is very much depending on the sales gained by the insurance agents. Hence, motivation plays a great role to encourage insurance agents to work professionally in delivering their services to customers. Insurance agents will satisfy with their job when companies apply the motivation factors correctly on them. Insurance companies motivate their insurance agents by giving rewards such as extra bonus or company trip to satisfy their effort in making sales to the insurance company. 1.3 Problem Statement Nowadays, more and more people want to become insurance agents, which led to the increased challenges between their competitors. The statistical report of Bank Negara Malaysia stated that the number of registered insurance agents had increased 5.51% from 2009 to 2010 (BNM, 2010). Normally, insurance agents do not have any basic salary but their pay is based on commission pay. Insurance agents try to retain and increase their target productivity in order to satisfy their jobs, save their jobs and increase their well-being because the wages of insurance agent depends on a commission basis (Christopher, 2007). According to Bakos (2008) insurance agents retain in the company is highly influenced by commission as remuneration. If the commission to the insurance agents is low, it will de-motivate them and leads to resignation. Past studies showed that motivation and job satisfaction have direct relationship to influence employee retention and performance among various types of organization (Goleman, 1998). According to Cravens, Ingram, LaForge and Young (2010) giving a right tool of training and development can motivate insurance agents more successful at selling life insurance products. Training and development can improve the job skills and knowledge of insurance agents at each level. Therefore, employees should be given more opportunities for advancement to motivate them in order to enhance their job satisfaction level (Feinstein, 2000). Besides, Tripathi (2001) stated that employees can be motivated by job security, recognition, promotion and training to enhance job satisfaction. There are several past researchers Hassan (2010), Salleh, Dzulkifli, Abdullah and Ariffin (2011), Golshan, Kaswuri, Aghashahi, Amin and Ismail (2011) studies on the relationship between motivation factors and job satisfaction among nurses, state Government employees and Gen-Y administrative and diplomatic officers in Malaysia but lack of studies on insurance agents in Malaysia. The objective of this research is to investigate the relationship between motivation factors and job satisfaction among insurance agents in Malaysia. 1.4 Research Questions and Objectives 1.4.1 General Objective The main objective of this research is to identify and determine the motivation factors that influence job satisfaction of insurance agents in Malaysia. 1.4.2 General Question What are the motivation factors that influence job satisfaction of insurance agents in Malaysia? 1.4.3 Specific Objectives To investigate whether commission pay influence insurance agents job satisfaction in Malaysia. To investigate whether job security influence insurance agents job satisfaction in Malaysia. To investigate whether opportunities for advancement and development influence insurance agents job satisfaction in Malaysia. To investigate whether work itself influence insurance agents job satisfaction in Malaysia. 1.4.4 Research Questions Will commission pay influence insurance agents job satisfaction in Malaysia? Will job security influence insurance agents job satisfaction in Malaysia? Will opportunities for advancement and development influence insurance agents job satisfaction in Malaysia? Will work itself influence insurance agents job satisfaction in Malaysia? 1.5 Significance of the Study This research is tending to contribute to the individual and companies. Through our research, the insurance companies will know the importance of the insurance agents job satisfaction and knowing the level of job satisfaction of insurance agents. Meanwhile, individual can also gain a better understanding on motivation factors that can lead them to job satisfaction. The second aim of this research is to narrow the gap with regards to understanding job satisfaction of insurance agents by studying the motivation factors that influence insurance agents job satisfaction. Insurance companies will get to know more about the motivation factors that influence the insurance agents job satisfaction by offer some rewards system to satisfy insurance agents. This enables them to build long-term profitability and retain continuous growth in their businesses to gain competitive advantages in the insurance industry. This research will also expose a new knowledge to the public who has interest on the job of an insurance agent. It assists the public on raising knowledge and awareness of motivation factors that influence the job satisfaction of the insurance agents. 1.6 Outline of the Study Chapter two shows the related literature review that provides the foundation for developing the theoretical framework to proceed with further investigation and hypotheses testing. Chapter three presents the research methodology used to test the research questions. It includes research design, population, sample and sampling procedures, data collection method, variables and measurement, and data analysis techniques. Chapter four is the description of the data analysis. It presents the overall result and findings from the data collection. Statistical Package for Social Science (SPSS) is used to generate results in this research. Chapter five is summaries the research finding and also discusses the major finding. Besides, it also discusses the limitation of the study as well as provides the recommendation for future researchers. 1.7 Conclusion This chapter is about the overview of this study stated on the above. This study aims to determine the motivation factors affecting toward insurance agents job satisfaction so as to contribute for insurance companies and the public. In the following chapter two, it will provide the literature review of this study.

Education Through Experience Essay

Education Through Experience How does one learn? Is learning part of the modern day media induced generation? Do we learn by flipping through television channels and reading magazine articles? Or does learning run deeper than that? In todays world we would like to believe that by turning on the Discovery channel or actually finishing a Harry Potter novel we have learned it all. We Justify our media obsession by saying how much we are learning when we stay â€Å"glued to the tube† or nose deep in the latest fashion magazine. It is quite agreeable to say that we do collect many facts and details from reading books, magazines, and from watching television. But after all is said and done, what have you committed to memory? Do you find yourself more interested in the facts or the dramatic plot of the movie you were watching? Television is not a sin. We all watch it from time to time. But when people rush home so that they don’t Jeopardize their TV time, it seems as if it really has become a problem. How can you expect your children to efficiently learn when they are lopped down in front of the TV or are obsessing over what they are reading in their magazines? Education is not gained by becoming obsessed with the media. It is gained through experience. By seeing and doing things, the people of the world can come to know and understand what education is all about. Not about how â€Å"hot† people are, or about how much money you can make from winning a game show, but about how the way things of this world truly work. By being open to new experiences, and new opinions we are able to step outside of our comfort zones and ee things through another perspective. As Plato rightly states in The Allegory of the Cave, an educated person is said to be someone that strives to learn more, and that is open to a variety of beliefs and notions from other people. Another important factor in gaining education through experience is being able to communicate what you have learned to others. Communication is huge in learning new material. We communicate with others in the world every day yet, we rarely â€Å"truly communicate. A conversation should create something in common by making genuine connection, not by being a short or one-sided opinion. By creating something in common and sharing educational experiences, the conversation allows input from all sides no matter how differnt the viewpoint and creates something new (Bohm). Today we run frantically to Google or ask. com when we find we have a question about the way things work. Sure these search engines are helpful, but they prove our generation to be lazy and solely dependent on the technology. What if there were no computers? What if there were no flat-screen televisions to tell us everything? What if, God forbid, we actually had to have a conversation with someone? Communication is the divine way of comparing and contrasting the information we gain from our experiences. You don’t like or agree with what someone says? Great! That is the beauty of communication. We don’t have to believe whatever we see on the television screen or in the pages of a newspaper or magazine. Experience puts us past that. An equally important matter to take into consideration when exploring education

Unbiased Report Exposes the Unanswered Questions on Troy Tech Test Essay Samples

Unbiased Report Exposes the Unanswered Questions on Troy Tech Test Essay Samples Top Choices of Troy Tech Test Essay Samples Likewise, study groups can function as a support group during your last exams woes. You learn about the military and need to take tests like every normal class. In terms of the math, it's necessary for you to take two distinct tests. Look at taking a mathematics program. Another way to acquire into TT is to find all A's and B's the very first semester of your freshman year and they're going to transfer you into TT. When the test day arrives you are going to have no surprises! Most people today fail the exam only because they don't understand what things to study as a way to pass. If you have to select the exam again after the third time, you will have to wait 6 months for a different attempt. For a war to begin just as a result of a woman is something which is really going to make people wonder. This proves how her beauty caught the heart of several men who are prepared to risk everything merely to have her. Helen played an extremely important function in the fall of Troy. Helen of Troy proved that no cultural stereotypes can continue to keep the attractiveness of women within a box. Characteristics of Troy Tech Test Essay Samples The compact wheels are a bit lighter and thinner, letting the chair to be folded into its most compact dimensio ns, and are ideal for indoor use. Do not include valuables in the items which you store because the testing center is not liable for their safety. Troy Technologies' travel wheelchair bags are at present available via the business's website. With the REV0 Slim-Line, you can't will need to change from 1 wheelchair to another. The organization welcomed the challenge of developing a safe, sturdy, but simple to take care of travel bag for racing wheelchairs. If you're searching for a study partner locally or online, it's also an excellent location for that too. Our aim is to provide a wheelchair that'll be there once you require it to serve comfortably and reliably for life. A thriving career involves a plethora of components that will change from person to person. Understanding what it requires to create effective web design is crucial in today's market of highly saturated digital competition. When you're prepared to brush up, concentrate on making use of a study guide that is specially intended to help you prepare for the PTCB. Materials There are quite a few materials readily available online that is able to help you get ready for the test. To be honest, that it was a piece of cake! If you get a sensitive sniffer, you could also replace any scent with chewing a particular flavor of gum. Well, to tell the truth, you truly cannot find any fantastic part of character development. Nonetheless, your sense of touch may also help you retain some info. To conclude, it is dependent on how you use technology. Troy Tech Test Essay Samples Help! Don't forget to write about either side of the argument, if you are requested to do so in the essay question. Ideology is among the most significant concepts in cultural studies. Writing a fantastic essay on technology does not need to be difficult. Helen of Troy is really the most attractive women the world has ever known depending on the Greek Mythology. According to research, most students or writers for that matter are expected to write analysis essays so as to test their degree of critical thinking and how they are going to organize their ideas and opinions in an intellectual and expert way. She became the subject of several poets. A Secret Weapon for Troy Tech Test Essay Samples If there's a word which you have never seen before, odds are that might be the incorrect answer. Also, choose the best topic is vital. Read Carefully It's simple to skim through a question, but if you skim, you don't always get the info and details you have to earn a decision on an answer. Sometimes you just have to move on to the next question to find that missing link. Choosing Good Troy Tech Test Essay Samples Hospital-based pharmacy technicians, for example, work w ith IV medications and do a whole lot of laboratory preparation to make certain that patients receive precisely what they need. The analysis was made to guarantee results applicable to a wide range of organizations and technician positions. Candidates aren't required to have completed an official training plan in order to sit down for the examination. Pharmacy technicians must choose the lead in educating themselves on drug info and any key changes occurring in the business. They can work in a variety of settings. Pharmacy techs have to be in a position to measure, mix, dose and dispense suitable amounts of medication depending on the pharmacist's orders. They need to pass a recertification exam every two years.

What Makes Your Brand - 929 Words

What is Your Brand? Memories and legacies last forever, but to remember them we have to make the brand we are riding for memorable. It may not technically be an actual brand, which belongs on livestock. It can be our name, school, town, or community. Everyone wants to be noticed for every little thing they have accomplished in a career or in originations. There are a number of endless ways to make the brand you re riding for succeed. To succeed at everything you have always dreamt about and wanted to accomplish, you need to have two important traits. Those two traits are heart and determination. If your heart is not truly into what you are doing, maybe you should find something else to succeed at. You also need be†¦show more content†¦I pour my heart into managing. I work everyday from two to six thirty. I will then go to practice. If there is a game I take work off, then I make up the hours. I have set a variety of small goals for myself, so that I don’t get behind in school work, pay my payments for my loan, and enjoy managing. At practice I do many things that need to be done. There are two other managers, but if I learned anything the last previous years that’s not always a good thing. This year though they help with lots of things. During practice many things need to be done. The storage room gets reorganized once a week. Someone has to run the clock so that the coaches stay on time. Also the girls need water. They run a lot so we have to continuously check them to make sure that the water bottles are always full, preferably with ice in them. When there is a game the next day there are more things that need to be done. The ball bag needs to be filled with six basketballs. The medical bag needs to be checked and updated so that we are ready for anything that happens during the games. On game day the three of us round everything up and make sure it all gets on the bus. At the game one of us has to do books, another stats, and the last video tape. Then after the game we have to make sure e verything makes it back to the bus and go get dinner. Most of the time one of us managers have to order dinner at half time of the varsity game. Be prepared to make